We focus on individualized/dynamic strategies to build returns for each owner, while also fostering relationships and communications with both our guest and owner clientele.
In a nutshell (not because we’re small – no pun intended), we know our owners and our properties, and we build rapport with our guests, which uniquely positions us to always provide top-notch service with the warmest aloha.
Each property has one designated professional property manager who knows the property and communicates directly with owners and guests.
Each property manager is readily available to owners and guests, is quick to respond, and is always happy to help. From the start of the booking process, through the end of each guest stay, our property managers are here to ensure quality care for every guest. We provide all of the necessary information to our guests to prepare them for their stay, and are always here to help when needed.
Each property is regularly visited by the designated property manager to help proactively identify and rectify any maintenance items. Should any issues arise our property managers are resourceful, ready, and available to address any issue efficiently and effectively.
Our property managers are attentive and show genuine, personal care for each guest, owner and property. They work to build strong relationships, through great communication and service, which leads to consistently happy guests, repeat guest bookings and satisfied owners.
We work to consistently deliver a profitable return, by following market trends, monitoring calendars and adjusting pricing, while also ensuring that each property is well-maintained.
To further protect your investment, we require all guests to purchase Vacation Rental Damage Protection OR pay a Security Deposit to protect our owner's properties. We also offer guests the option to protect their vacation with a Travel Insurance Plan, securing owner income.
We understand that these elements go hand in hand in today’s rapidly expanding Vacation Rental market. We aim to harness the power of technology to best reach potential guests, market each property, and maintain ongoing communication with our guest and owner clientele.
Responsive Website, which offers booking capabilities, and up-to-date information for each unit along with photos, virtual tours and detailed descriptions.
Integrated Software System for lead management, data management, calendar integration, correspondence, and accounting.
Multiple Booking Channel capabilities to reach potential guests through some of the largest and most popular Booking Channels in the world! This list includes booking channels such as : HomeAway, VRBO, Flip Key, AirBnB and Booking.com.
Full access for Owner-Clients to view their unit bookings, calendar, and statements through our integrated Online Owner Portal.
Multiple ways to for Guest-Clients to connect with us directly, and to gain important information about the property they have booked, as well as local information:
We are happy to have a high demand for upgraded vacation rentals on the South side of Maui (Kihei and Wailea) and we welcome the possibility of adding your vacation rental property to our program. Please feel free to contact us for additional information on our management services, the rental agreement and accounting information.
